Career Summary
With over 15 years of IT experience, I bring deep expertise in modern infrastructure and platform solutions, focusing on cloud-native technologies and scalable, resilient systems. My work has consistently delivered reliable platforms that drive operational efficiency and business growth. I excel at optimizing system performance, enhancing reliability, and reducing costs, enabling businesses to stay competitive in a fast-evolving landscape.
As a Tech Enabler, I am committed to fostering diverse, inclusive teams and mentoring the next generation of engineers. I promote a culture of continuous learning and innovation, encouraging accountability and clear communication. By leveraging cutting-edge cloud and platform engineering practices, I deliver future-proof solutions that address today’s needs while preparing businesses for tomorrow’s opportunities.
Ongoing Education
Executive Post-Graduate Diploma in Artificial Intelligence and Data Science
Ranked #1 in India and #118 worldwide in QS World University Rankings 2024, showcasing global excellence in technology and research. Focused on advanced AI, machine learning, and data science with practical, industry-relevant applications.
Experience
Principal Engineer
- Lead a high-performing team of 15, fostering collaboration, technical growth, and delivery excellence. Mentor next-generation tech leaders, cultivating a culture of continuous learning, innovation, and accountability.
- Key contributor to the end-to-end architecture and implementation of Payments Cloud Platform, including GKE, Cloud Run, Kafka, MQ, Spanner, CloudSQL, BigQuery, and Dataflow. Defined observability standards (Open Telemetry) for platform resilience and operational excellence.
- Engineered 99.995% uptime for PSP & NPP real-time payment systems (~$3500B/year, ~500 TPS). Architected SLO/SLA/SLI frameworks, multi-zone/regional redundancy, and automated failover for high availability and compliance.
- Designed multi-tenant Kubernetes architecture on GKE with Anthos Service Mesh (Istio), achieving 99.999% availability. Enabled globally distributed clusters within a unified service mesh and global DNS.
- Implemented production-grade Kafka (Strimzi) for reliable inter-service communication. Integrated GCP-native monitoring, alerting, and automated notifications (Slack, Tech-Connect).
- Developed Internal Developer Platform (IDP): Reduced onboarding time by ~40% and resource provisioning from 2 weeks to 2 days.
- Supported Data Engineering on GCP for Payments: Real-time analytics and compliance using BigQuery & Dataflow.
- Defined & implemented SRE-driven monitoring and incident response for NPP, reducing MTTR.
- Vendor & partnership management with Google, RedHat, MongoDB, AWS.
- Agile delivery: Planned, scoped, and prioritized team deliverables for business alignment.
Platform Architect
- Delivered secure, scalable cloud-native solutions across GKE, OpenShift, messaging systems, and databases for PSP and BS11.
- Worked with security and network teams to align platforms with enterprise patterns.
- Spearheaded application modernization from on-prem to GCP, containerized services on GKE, and migrated workloads to Cloud Run.
- Directed OpenShift migration from 3.x to 4.x with zero downtime for critical services.
- Led BS11 cloud enablement, forming technical teams, designing reusable platform patterns, and driving GCP workload activation.
- Advanced CI/CD automation using Terraform and cloud-native tooling for infrastructure provisioning.
- Authored HLD and LLD documentation ensuring compliance, network security, and platform alignment.
Lead Engineer
- Led a team of 8 engineers to stabilize critical banking infrastructure in a hybrid cloud environment, managing Kubernetes, APIGEE-Hybrid, databases, and messaging systems.
- Spearheaded cloud strategy, including Google Anthos deployment, Red Hat OpenShift orchestration, and multi-tenant Kubernetes management driving scalability and operational efficiency.
- Developed CI/CD pipelines, modular Infrastructure-as-Code (Terraform, Ansible), and automation frameworks to streamline deployments and improve performance.
- Migrated monolithic applications to microservices, enhancing system resilience and agility on Kubernetes platforms (GKE, OpenShift).
- Implemented SRE practices and improved observability with advanced logging, monitoring, and traceability, ensuring service reliability.
- Collaborated with vendors to enhance support models and foster operational maturity.
Consultant
- Designed and implemented OpenShift split clusters within the ANZ perimeter network, aligned with GPRSA standards.
- Consulted for Institutional, Payments, Digital Tech, and Risk Tech domains, enabling application containerization and aligning architectures with Openshift and network reference patterns.
- Led the design and deployment of ANZ's first OpenShift cluster in 2017, driving containerization adoption through workshops and demos.
- Designed and implemented ANZ’s first stretched OpenShift cluster (v3.5), onboarding multiple bank-wide applications to a high-availability architecture.
- Delivered end-to-end Kubernetes and CI/CD architecture consulting for major banking and retail clients across APAC.
ITO Svc Delivery Cons III (Consultant)
- Automated daily Linux/Unix tasks using Ansible/Ansible Tower, Puppet, and supported 20k+ systems across on-prem and AWS environments.
- Designed and implemented CI/CD pipelines using open-source tools for application development and deployment, while migrating legacy workloads to AWS Cloud.
- Automation of day-to-day operational tasks using shell & python scripts & Ansible.
- Administered and deployed AWS IaaS services (EC2, VPC, Auto-Scaling, CloudFront, Route 53, Lambda, S3), including Linux workload migrations using CloudEndure, and conducted Kubernetes/OpenShift POCs for CI/CD integration.
Senior Professional – System Administration
- UNIX systems administration (Solaris, LINUX, HP-UX, AIX) as L3 SME within defined SLAs.
- Automation of operational tasks using shell & python scripts & Ansible.
- Led a team of 15 support engineers.
- Managed customer relationships, performance reviews, and SLA reporting.
Senior Specialist (Consultant)
- Consulted as SME for UNIX, Linux, and Storage.
- Datacentre consolidation, migration, and workload assessment for P2V migrations using Novell PlateSpin.
- Data migration via SAN from Hitachi VSP/USP-V using LVM, SVM, VXVM, and cluster setups (Red-Hat, SUN, ASM for Oracle RAC).
- Performed server installations, including Oracle high-end servers and HP ProLiant Gen8.
- Deployed Oracle RAC clusters on UNIX with DB consultants.
Associate Engineer
- Field support engineer for SUN & HP Servers/Storages.
- SPOC for telecom/banking clients supporting LINUX/UNIX infrastructure.
- Implemented SUN Cluster, VERITAS Clusters, and multiple volume managers (SVM, VXVM).
- Implemented and administered virtualization technologies (Solaris Zones, containers, LDOM).
Achievements
- Google Cloud Certified Fellow
- Profile published on Google Cloud Certified Fellows page
- Google Cloud Champion Innovator